Return & Refund Policy

At Kitchen Essentials, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase (order number or receipt) is required.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Email us at: support@kitchenessentials.us (replace with your actual support email)

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

We'll work quickly to send a replacement or issue a refund if appropriate.

Refunds

Once your returned item is received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your bank or card provider, it may take 5–10 business days for the refund to appear.

Non-Returnable Items

The following items cannot be returned:

• Items that have been used or damaged after delivery.
• Products returned without original packaging.
• Gift cards (if applicable).

Return Shipping

If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping costs.